Frequently Asked Questions

Pragmatic Questions

Where is your office located?

We are located in the heart of Downtown Summerlin in the ONE Summerlin building. It is the tallest building in the center of Downtown Summerlin. I am on the 3rd floor, and you would turn right when getting off the elevator. The receptionists will assist you further from there.

1980 Festival Plaza Dr. Suite 300 Las Vegas, NV 89135

Where should I park?
You may park anywhere in the general Summerlin area; however, there is always parking in the parking structures at Dillard’s and Macy’s. That is typically where most clients park to avoid frustrations of finding a spot if running close to their appointment time.
What are your hours?

Due to COVID-19 many hours have changed. Please contact me regarding scheduling. The best way is likely through email at jaredgrant@mentalshifts.com or graceravenelle@mentalshifts.com 

How long are sessions?

I offer both 50-minute sessions and 80-minute sessions. I typically do 80 minutes for couples, but sometimes will offer 80 minutes for individuals on a case-by-case basis.

How much do you charge?

The current fee for Dr. Grant is $150. 

Grace Ravenelle, CPC-1 is $100.

Mental Shifts also accepts many Insurances and can be an Out-of-Network Provider as well (where your insurance company will reimburse you 40-60% of the session fee). 

Do you take insurance?

Mental Shifts is proud to accept the following insurances:

United Healthcare, Health Plan of Nevada, Medicaid, and Sierra Health and Life.

Mental Shifts is also able to be an Out-of-Network Provider for you if you do not see your insurance above. This includes me providing you a Superbill and you submitting that Superbill to your primary insurance and you get reimbursed 40-60% of the session fee (sometimes a deductible is required to be met before reimbursement). We are happy to do an insurance check for you prior to booking an appointment to let you know what your options are.

How do I set up an initial appointment?
You can book online if you are fully ready. However, you may also call me at 702-856-4711 and set this up.
What is your cancellation policy?

You may cancel up to 24 hours in advance without charge.

A $40 fee is issued for late cancellations and no-shows. Please note: YOU are responsible for this fee even if you are an insurance client. Insurance cannot be billed for sessions you do not show up for. 

Therapy Questions

Who is your ideal client?
Someone who is ready to make the necessary changes to shift their life. Someone who keeps an open mind and heart or is willing to learn how to have those things.
What age range do you work with?

Dr. Grant offers relationship-oriented therapy to Adults 18 and over and some Adolescents.

Grace Ravenelle offers parent-child therapy, child therapy (0-16), Adolescents (17-19) and therapy for Adults (18+).

Do you work with Men, Women, Couples, Adolescents?

Dr. Grant currently works with Adult Men, Women, Couples, and LGBTQIA individuals. He has worked with adolescents in the past, but it would be more case-by-case.

Grace Ravenelle works with Child, Adolescents, and Adults.

What can I expect in the first session?

A great deal of relief and feeling like you made the right choice. In addition to that, we will discuss at length why you chose to come in and gather the appropriate amount of background info related to what brought you. You will have a chance to ask us questions and get a sense of how we work therapeutically.

Do your clients receive homework assignments?

Sometimes. This can be a case-by-case basis. Some clients benefit greatly from learning skills while others do better work processing in session. Feel free to ask if you’d like more or less.

What is your professional training and experience?

Dr. Grant has his doctorate in Clinical Psychology and that included a great deal of training in Southern California, Manhattan, New York, and here in Las Vegas, as well. Dr. Grant’s training always included supervision from doctorate-level therapists who specialized in a myriad of different modalities. However, he chose to work more often with attachment-style psychologists. Dr. Grant’s training included a year focusing on just couples, two years working with families and individuals, two years working with university students, and two years running groups. Dr. Grant also worked in hospital settings with Geriatric patients for three years in Las Vegas.

 

Grace Ravenelle, LPC Intern, CPC-I has her Masters in Counseling Psychology from UNLV and has been in practice for 2 years. Grace is State Licensed in Nevada and works from both a Trauma and Attachment lens. Grace has experience working with Toddles/Preschoolers (0-6), Children (6-10), Preteens/Tweens (11-13), Adolescents/Teenages (14-19) and Adults. Grace has worked for the State of Nevada and most recently worked from a parent-child model of therapy that focuses on healing attachment/trauma wounds.

What do you do in sessions with clients?

Dr. Grant works from a Time-Limited Dynamic Psychotherapy perspective that is focused on Attachment, inconsistencies in actions/facial expression and words, and interpersonal relationships. That is the “lens” from which he views his clients, but he also collects background information, assess current behaviors/coping skills for help/hindrance, and explores how clients see themselves in terms of worthiness.

Grace Ravenelle works from a trauma-focused approach to help you and/or your child find meaning and purpose. Through this lens, you and/or your child will begin to express, feel and accept the internal experience in a way that’s safe and understood. Grace’s goal is to help enhance relationships, build empathy and improve understanding of the meaning of behavior.

Do you work with people from diverse backgrounds, ethnicities, and religions?

Absolutely. In fact, a great deal of both Dr. Grant and Grace Ravenelle’s training was focused on diversity, including religion/religious studies, Women’s issues, LGBTQIA, and Multicultural lenses.

Do couples fight in front of you?
Yes, this does happen. There are boundaries we put in place and rules for my office (i.e., no touching or throwing, and my being able to ask one or both members to step out for a break if necessary). Fighting is not in itself a problem; it’s learning to fight fair.
Do you ever take sides with one member of a couple?

There is a great deal of time spent working on remaining impartial. The interesting thing about couples is that we have yet to find one where it was ALL one person’s fault. It’s always a “couple-problem,” not an “individual problem.”

“Fun” Questions

Am I allowed to ask personal questions?

You can ask, but we are also allowed not to answer. Whether we answer depends on whether it is conducive to the therapeutic experience for you. We want to make sure it remains about YOU.

How tall is Dr. Grant?
6’2”
Do I have to lie down on the couch?

We would prefer you did not. Neither Dr. Grant nor Grave Ravenelle is that kind of therapist. Actually, that is called an Analyst, and it takes many, many years of concentrated training and is rarely offered (it IS in New York).

What brand of tissues do you use?
Up & Up. The recycled ones. Sometimes Whole Foods brand because it’s close by.
Did either of you skip a few grades?

We did not. We did them all and then some.

How old are you?

32 years old.