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Frequently Asked Questions

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Pragmatic Questions

[/et_pb_text][et_pb_accordion admin_label=”Where is your office located?” _builder_version=”4.19.0″ hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”Where is your office located?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]

We are located in the heart of Downtown Summerlin in the ONE Summerlin building. It is the tallest building in the center of Downtown Summerlin. I am on the 3rd floor, and you would turn right when getting off the elevator. The receptionists will assist you further from there.


1980 Festival Plaza Dr. Suite 300
Las Vegas, NV 89135



[/et_pb_accordion_item][et_pb_accordion_item title=” Where should I park?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]You may park anywhere in the general Summerlin area; however, there is always parking in the parking structures at Dillard’s and Macy’s. That is typically where most clients park to avoid frustrations of finding a spot if running close to their appointment time.
[/et_pb_accordion_item][et_pb_accordion_item title=”What are your hours?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]

Due to COVID-19 many hours have changed. Please contact me regarding scheduling. The best way is likely through email at jaredgrant@mentalshifts.com or graceravenelle@mentalshifts.com 

[/et_pb_accordion_item][et_pb_accordion_item title=”How long are sessions?” _builder_version=”4.19.0″ hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]

All sessions are 50-minutes unless otherwise agreed upon by provider and client on a case-by-case basis (i.e., 80min session).  

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Dr. Grant is currently offering a new client promotion of $100/session, well below market for his level of training and expertise.

Dr. Jacquelyn Rinaldi, PhD and PsyD-Candidtate is $100/session.

Kaydian Woolery, LCPC is $85/session

Vanya Georgieva-Matev, MFT-I is $80/session

Mental Shifts also can provide you a superbill as we are an Out-of-Network Provider as well (where your insurance company will reimburse you 40-60% of the session fee).

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As of 12/01/22, Mental Shifts will no longer be accepting any insurace for services. This has been a difficult decision to make, but ultimaely we no longer could keep up with the demands of dealing with Insurance companies.

That being said, Mental Shifts is an Out-of-Network Provider. This means we will gladly provide you a Superbill that you may submitt to your primary insurance. Most insurances reimburse 40-60% of the session fee (sometimes a deductible is required to be met before reimbursement). Please check with your provider and see if your policy does this.

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You can book online if you are fully ready, email us at info@mentalshifts.com, or call us at 702-856-4711 and set this up.

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You may cancel up to 24 hours in advance without charge.

A $100 fee is issued for late cancellations and no-shows. Please note: YOU are responsible for this fee even if you are an insurance client. Insurance cannot be billed for sessions you do not show up for. 

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Therapy Questions

[/et_pb_text][et_pb_accordion admin_label=” Who is your ideal client?” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_accordion_item title=”Who is your ideal client?” open=”on” _builder_version=”4.16″ global_colors_info=”{}”]Someone who is ready to make the necessary changes to shift their life. Someone who keeps an open mind and heart or is willing to learn how to have those things.
[/et_pb_accordion_item][et_pb_accordion_item title=”What age range do you work with?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]

Dr. Grant offers relationship-oriented therapy to Adults 18 and over and some Adolescents.

Grace Ravenelle offers parent-child therapy, child therapy (0-16), Adolescents (17-19) and therapy for Adults (18+).

[/et_pb_accordion_item][et_pb_accordion_item title=”Do you work with Men, Women, Couples, Adolescents?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]

Dr. Grant currently works with Adult Men, Women, Couples, and LGBTQIA individuals. He has worked with adolescents in the past, but it would be more case-by-case.

Grace Ravenelle works with Child, Adolescents, and Adults.

[/et_pb_accordion_item][et_pb_accordion_item title=”What can I expect in the first session?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]

A great deal of relief and feeling like you made the right choice. In addition to that, we will discuss at length why you chose to come in and gather the appropriate amount of background info related to what brought you. You will have a chance to ask us questions and get a sense of how we work therapeutically.

[/et_pb_accordion_item][et_pb_accordion_item title=”Do your clients receive homework assignments?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]

Sometimes. This can be a case-by-case basis. Some clients benefit greatly from learning skills while others do better work processing in session. Feel free to ask if you’d like more or less.

[/et_pb_accordion_item][et_pb_accordion_item title=”What is your professional training and experience?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]

Dr. Grant has his doctorate in Clinical Psychology and that included a great deal of training in Southern California, Manhattan, New York, and here in Las Vegas, as well. Dr. Grant’s training always included supervision from doctorate-level therapists who specialized in a myriad of different modalities. However, he chose to work more often with attachment-style psychologists. Dr. Grant’s training included a year focusing on just couples, two years working with families and individuals, two years working with university students, and two years running groups. Dr. Grant also worked in hospital settings with Geriatric patients for three years in Las Vegas.


Grace Ravenelle, LPC Intern, CPC-I has her Masters in Counseling Psychology from UNLV and has been in practice for 2 years. Grace is State Licensed in Nevada and works from both a Trauma and Attachment lens. Grace has experience working with Toddles/Preschoolers (0-6), Children (6-10), Preteens/Tweens (11-13), Adolescents/Teenages (14-19) and Adults. Grace has worked for the State of Nevada and most recently worked from a parent-child model of therapy that focuses on healing attachment/trauma wounds.

[/et_pb_accordion_item][et_pb_accordion_item title=”What do you do in sessions with clients?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]

Dr. Grant works from a Time-Limited Dynamic Psychotherapy perspective that is focused on Attachment, inconsistencies in actions/facial expression and words, and interpersonal relationships. That is the “lens” from which he views his clients, but he also collects background information, assess current behaviors/coping skills for help/hindrance, and explores how clients see themselves in terms of worthiness.

Grace Ravenelle works from a trauma-focused approach to help you and/or your child find meaning and purpose. Through this lens, you and/or your child will begin to express, feel and accept the internal experience in a way that’s safe and understood. Grace’s goal is to help enhance relationships, build empathy and improve understanding of the meaning of behavior.

[/et_pb_accordion_item][et_pb_accordion_item title=”Do you work with people from diverse backgrounds, ethnicities, and religions?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]

Absolutely. In fact, a great deal of both Dr. Grant and Grace Ravenelle’s training was focused on diversity, including religion/religious studies, Women’s issues, LGBTQIA, and Multicultural lenses.

[/et_pb_accordion_item][et_pb_accordion_item title=” Do couples fight in front of you?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]Yes, this does happen. There are boundaries we put in place and rules for my office (i.e., no touching or throwing, and my being able to ask one or both members to step out for a break if necessary). Fighting is not in itself a problem; it’s learning to fight fair.
[/et_pb_accordion_item][et_pb_accordion_item title=” Do you ever take sides with one member of a couple?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]

There is a great deal of time spent working on remaining impartial. The interesting thing about couples is that we have yet to find one where it was ALL one person’s fault. It’s always a “couple-problem,” not an “individual problem.”

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“Fun” Questions

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You can ask, but we are also allowed not to answer. Whether we answer depends on whether it is conducive to the therapeutic experience for you. We want to make sure it remains about YOU.

[/et_pb_accordion_item][et_pb_accordion_item title=”How tall is Dr. Grant?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]6’2”
[/et_pb_accordion_item][et_pb_accordion_item title=”Do I have to lie down on the couch?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]

We would prefer you did not. Neither Dr. Grant nor Grave Ravenelle is that kind of therapist. Actually, that is called an Analyst, and it takes many, many years of concentrated training and is rarely offered (it IS in New York).

[/et_pb_accordion_item][et_pb_accordion_item title=”What brand of tissues do you use?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]Up & Up. The recycled ones. Sometimes Whole Foods brand because it’s close by.
[/et_pb_accordion_item][et_pb_accordion_item title=”Did either of you skip a few grades? ” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]

We did not. We did them all and then some.

[/et_pb_accordion_item][et_pb_accordion_item title=”How old are you?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]

32 years old.